Patient Billing, Payment & Insurance
Orthopaedic Associates of Marlborough participates with and accepts most insurance plans, including Medicare and Worker's Compensation; however, it is the responsibility of the patient to ensure how Orthopaedic Associates of Marlborough is covered under his/her plan. Please refer to the insurance plan to determine the network coverage area and authorization status.
For worker's compensation, the following information is needed: the employer name and phone number, date of injury, body part involved, the insurance carrier name and billing address, claim number, adjuster name/number/fax number/email, and utilization review name and number (if available).
For current information regarding your insurance, please call our Eligibility Department at 508.485.3665.
For our office to submit an insurance claim, you are required to present your insurance information and valid photo identification at the time of check-in. You are responsible for any co-payment or deductible at each visit, in accordance with your insurance policy.
The statement you receive from our office includes only Orthopaedic Associates of Marlborough fees. You may also receive separate bills from the hospital or other physicians such as radiologists and anesthesiologists.
If you do not have insurance, payment is due in full at the time services are rendered. Please check with our office about payment plan options. We accept cash, check, debit card, and most major credit cards. For your convenience, you can pay your bill online.
Some insurance plans require the patient to obtain a referral authorization from their primary care provider before receiving services from a specialist. If your plan requires a referral authorization, services will only be provided if the referral authorization is at our office at the time of your appointment. You will have the option to sign a waiver accepting financial responsibility for services not covered due to the lack of referral authorization. If referral authorization is an issue, we can reschedule your appointment.
We accept the following Insurance
- ALWAYS HEALTH PARTNERS
- AUTO LIABILITY
- BANKERS LIFE
- BLUE CROSS BLUE SHIELD
- BMC HEALTHNET
- FIRST HEALTH
- HARVARD PILGRIM
- HEALTH PLANS
- MASS HEALTH
- UNITED HEALTHCARE
- WORKERS COMPENSATION
The insurance plan name and member ID number are needed to book an appointment.
If you do not see your insurance on the list above please call us at 508.485.3665 and ask about your particular insurance.
For further billing or insurance questions, call our office at 508.485.3665 or e-Mail at firstname.lastname@example.org.
Call 508.485.3665 to schedule an appointment.
New Office Hours
Monday: 8:00am - 7:00pm
Tuesday: 8:00am - 8:00pm
Wednesday: 7:00am - 5:00pm
Thursday: 8:00am - 5:00pm
Friday: 7:30am - 11:00am